Banquet Event Supervisor

Do you enjoy creating memorable experiences for guests in a natural West Coast setting?
Do you have excellent multi-tasking abilities (like to always have more than one thing on the go) 
Do you have an eye for details (maybe just a bit OCD)?
Are you good at remaining calm when the pressure mounts (it happens)?

If you answered yes to the above, then our Banquet Event Supervisor position would be a great fit for you. 

This position is instrumental in helping create lasting and memorable events that exceed our guest’s expectations. This role requires a dynamic personality as no two days will ever be the same (forget about Bill Murray and Groundhog Day). You must enjoy a fast-paced environment, dealing with different situations (think Four Weddings and a Funeral), and supervising a varied group of dedicated individuals. 
The successful candidate will work closely with the Banquet Manager, the Sales Team and the Accounting Team (like The Office, but no Michael Scott here). This is a hands-on position (approx. 80%) whereby you will oversee the coordination of the day’s banquet events, which include the following: meetings, conferences, weddings, etc., by acting as the primary contact for our clients.

 Listed below are the duties, responsibilities & skills required for this role:
  • Oversee and coordinate and banquet room set-up and break down while ensuring efficiency and accuracy is reached
  • Meet and greet organizers of banquet events or conferences and liaise their expectation with the banquet manager, Culinary department & banquet team
  • Maintain positive relationships with all conference guests, displaying a “guest comes first” attitude
  • Actively supervise team with serving food and beverages for banquet events
  • Ability to ensure that the quality of the service/food offered is adequate and address any shortcomings prior to them reaching the customers
  • Exercise financial accuracy & supervision by ensuring the accurate information is submitted
  • Ensure that all operating equipment are properly cared for, stored and secured
  • Works safely and ensures that the safety of others is upheld

  • Secondary (high) school graduation certificate
  • Hospitality management is an asset
  • Knowledge of service techniques, wine service, bartending, and some fine dining is required
  • Proven ability to manage people and develop relationships; Supervising a and training a team of up to 20 staff
  • Ability to be financially responsible with labour and reporting of financial data
  • Dealing with customers and group organizers
  • Effective communication skills; mainly verbal and some written
  • Excellent time management skills
  • Above average attention to detail, ensuring that everything is always perfect
  • Ability to take on responsibility and use initiative to prioritize and work effectively under pressure and in a fast-paced environment for extended period of time
  • Must be a team player and consistently promote a solid team environment 
  • Must be organized and able to maintain a clean working environment
  • Availability flexibility is a must. The position requires the ability to work a variety of shifts including evenings, weekends and holidays, to meet the needs of the business. It also offers a great deal of flexibility whenever the business demands allow
  • Physically fit and able to lift heavy objects
  • Must be an energetic and positive individual
  • Able to be on their feet for extended periods of time
  • Able to work in a variety of weather conditions including heat and rain 
  • Able to perform physical tasks including climbing a step ladder or step stool, and moving tables or furniture for event set up and take down.