Join our Team
Tigh-Na-Mara Seaside Spa Resort and Conference Centre, located in beautiful Parksville, British Columbia, puts their employees first and it shows in every aspect of our business.
Striving to go beyond what is expected of a private company, TNM has created forward-thinking HR strategies to attract and retain motivated employees, resulting in improved customer satisfaction and an overall increase in the company bottom line.
Our commitment to excellence in human resources and employee management begins as soon as a new member joins the TNM team. Orientation of new employees includes a team-building scavenger hunt, employee handbook and dedicated training day where new members from every department learn about all aspects of the resort together as a group. Specialized training occurs within each department in addition to the resort orientation; including spa training, front office and reservations training and management and executive training. Culinary team members participate in Red Seal apprenticeship programs and spa team members take part in on-going spa industry training.
Tigh-Na-Mara embodies true hospitality welcoming back repeat guests and creating a positive Resort culture. In 2008, Tigh-Na-Mara became Superhost Certified, now employing three Superhost Trainers. Being Superhost certified lends credibility to the Resort and to the Oceanside Region as a whole. Increasingly, other hospitality organizations are modeling their marketing, guest service and HR strategies after ours. We are very proud of the individual achievements of our team members and their contribution to the Resorts’ ongoing successes.
